Refund Policy

At PIEXY we pride ourselves to have an extensive catalog of swimwear with the highest quality at great prices, our quality team ensures to always make and ship our very best products/

If for any reason you are not completely satisfied with your purchase we have a no questions asked money back guarantee and exchange policy.

If within 30 days of receiving your order you are not 100% satisfied you can let us know and we will make right by you.

Easy Exchanges:

Love it but need a different size, color, or pattern? Please inform us of new item's model and size/color.

Refund:

We will issue the refund for the item(s) returned when we received item(s) back in our return center in 5-7 working days. Refund will be made using the same method you used to pay for your order.

Returns & Exchanges Policy:

All returns should be delivered back to our return center within 60 days of receipt. And it is free return for orders return from US.

For US orders, we will provide a return label if needed.

Please also note:

Products which are not in the same conditions as they were delivered or which have been used beyond the mere opening shall not be returned or refunded.

A return tracking number will be recommended for a safe delivery and standard shipping (ordinary mail service ) will be recommended.

Refund will be made using the same method you used to make payment. And either return or exchange will only be arranged when we confirm the products delivered back successfully.

Return Procedure:

Step 1:Please contact our customer service at ([email protected]) and indicate the item(s) you would like to return or exchange and the reason.

Step 2: After receiving return instructions from us, please pack up the item(s) to be returned with the original packing..

Step 3: Add your order number inside the parcel .

Step 4: Drop off your package at the local post office. Take the return tracking number and send it to our customer service team.

We'll email you once we receive the parcel returned and then process your return or exchange asap. Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.

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